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Terms of Service

By accessing and using the PokeShop AU website (pokeshop.com.au), you agree to be bound by the following terms and conditions. Please read them carefully before using our services or making a purchase.

1. General Conditions

  • • We reserve the right to refuse service to anyone for any reason at any time.
  • • Prices for our products are subject to change without notice.
  • • All prices are displayed in Australian Dollars (AUD) and include GST.
  • • We reserve the right to limit the quantity of any product purchased per customer.

2. Products & Accuracy

  • • We make every effort to ensure product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is free from errors.
  • • Product images are for illustrative purposes. Actual products may vary slightly in appearance.
  • • If we discover an error in pricing or product information after an order has been placed, we will notify you and offer the option to proceed at the correct price or cancel the order for a full refund.

3. Orders & Payment

  • • By placing an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order.
  • • Payment is required in full at the time of ordering.
  • • We accept Visa, Mastercard, Afterpay, Apple Pay, and Google Pay.
  • • All transactions are processed securely through Stripe.

4. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of PokeShop AU or its content suppliers and is protected by applicable intellectual property laws. Pokemon, the Pokemon logo, and all related character names are trademarks of The Pokemon Company International, Inc.

5. Limitation of Liability

To the maximum extent permitted by law, PokeShop AU shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of products. Our total liability shall not exceed the amount paid by you for the specific product in question.

6. Australian Consumer Law

Nothing in these terms excludes, restricts, or modifies any right or remedy you may have under the Australian Consumer Law. Where our products come with guarantees that cannot be excluded under Australian Consumer Law, our liability is limited to replacement of the product, resupply of an equivalent product, or a refund.

7. Changes to Terms

We may update these terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website following any changes constitutes acceptance of those changes.

Last updated: March 2026